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            Code of Conduct

            We are focused on providing a safe and enjoyable experience for everyone. We ask all guests to conduct themselves in a safe and respectful way in accordance with our Code of Conduct and all laws, rules, regulations, and local ordinances.


            Code of Conduct

            1. Disruptive or disorderly behavior is prohibited.
            2. Firearms or other weapons of any kind are prohibited.
            3. Possession of open alcoholic beverages is prohibited except in designated areas.
            4. Smoking, including vaping, is prohibited except in designated areas outside the center.
            5. Solicitation is prohibited.
            6. Loitering is prohibited.
            7. Unauthorized photography or videography is prohibited.
            8. Overnight parking is prohibited.
            9. Wear appropriate clothing at all times (nothing explicit in image or word). Face coverings are not permitted. 
            10. Blocking walkways, roadways, or storefronts unnecessarily is prohibited.
            11. The use of skateboards, roller skates, roller blades, Heelys, hoverboards, or similar items is prohibited.

             

            Failure to comply with this Code of Conduct or with lawful and reasonable requests by center management or security personnel may result in the loss of privileges to use the shopping center and/or legal action, where applicable.


            Additional examples of specific prohibited activities include, but are not limited to, the following:

            Violations of federal, state or local law.

            Any activity that threatens the safety of our guests, retailers or employees.

            Any activity that threatens the well-being of our property.

            Any activity that disrupts our enjoyable, family friendly environment.

            Any activity inconsistent with the general purpose of our shopping center.

            Any activity that would disrupt normal business activity.


            The Youth Supervision Policy (YSP) is established to ensure that all of our guests enjoy a safe, pleasant, and family friendly shopping environment. All visitors age 17 and under must be accompanied at all times by a parent or supervising adult age 21 or older. 


             PARENTAL ESCORT POLICY

            • Guests age 17 and under are required to be accompanied by a parent or legal guardian at all times (unless coming from or going to employment at Orange Park Mall).

            • Proof of age will be required for the youth and supervising adult. Those who fail to produce proper identification will be asked to leave the property. Identification must include a photograph, date of birth and be tamper proof.

            • Supervising adult may accompany up to 4 youths, must remain with the youth at all times, and is responsible for the actions of the youth(s) they accompany.


            GUESTS:

            • Guests age 17 and under are required to be accompanied by and remain with a parent or adult age 21 or older at all times. 

            • Proof of age will be required for the youth and supervising adult. Those who fail to produce proper identification will be asked to leave the property.

            • Proper identification includes a state issued driver’s license or ID card, a passport, or a military ID. The identification must include a photograph, date of birth and be tamper proof.

            • One adult may accompany up to 4 youths. The supervising adult must remain with the youths at all times.

            • Supervising adults are responsible for the actions of the youth they accompany and must ensure they are following the mall’s Code of Conduct.


             EMPLOYEES:

            • Mall employees 17 and under may continue to work within their store but must adhere to the Youth Supervision Policy when their shift ends. Employees of the mall must be prepared to show valid ID and proof of employment.

             

            Thank you for both your anticipated cooperation and for shopping at Orange Park Mall.


            Failure to comply with this code of conduct or the lawful or reasonable requests by shopping center management or security personnel may result in your loss of the privilege to use the shopping center and/or criminal prosecution, where applicable.


            Security & Safety

            At Orange Park Mall, your safety is our top priority. We take a comprehensive approach to security, combining industry best practices with a dedicated on-site security team. We work closely with the Clay County Sheriff’s Office to maintain a safe and welcoming environment, including periodic on-site police presence.


            For your safety, please keep personal belongings with you at all times and lock your vehicle,


            24-Hour Security Phone: (904) 269-1662


            Our security team is available to assist you at any time during your visit. Guests may also request an escort to their vehicle during mall operating hours by calling the number above.


            Service animals trained to assist individuals with disabilities are welcome throughout the shopping center.


            Please note: Overnight parking is not permitted. Any vehicle left unattended overnight may be towed at the owner’s expense.


            This shopping center, including our parking lots and adjacent outparcels, is private property, which means that we define the conduct guidelines in these spaces. We expressly retain the right to revise or modify these guidelines, as necessary. Any exceptions to these guidelines will be determined by shopping center management in our sole and absolute discretion.